Shipping & Delivery

Domestic Shipping

Enjoy affordable shipping rates throughout Malaysia:
Peninsular Malaysia & East Malaysia: RM 10

Delivery Schedule: Orders are typically shipped within 3-5 business days.

Please note: For custom or pre-order items, shipping will commence on or after the date specified in the product description.

Tracking Your Order: Once your order is shipped, you'll receive a tracking code via email. Use this to track the whereabouts of your parcel and anticipate its arrival.

 

International Shipping

We currently ship to Malaysia & Singapore only.

International shipping rates and delivery times may vary depending on the destination.

For specific details on international shipping, please refer to our Shipping Rates.

Important Notice

Transactions from certain locations (US, Canada, Brazil, Australia, Argentina, and Costa Rica) are currently restricted and will be automatically declined. We apologize for any inconvenience and appreciate your understanding. If you have any questions or need assistance with alternative arrangements, please contact us directly.

 

What Happens If I'm Not Available?

Our carrier will attempt delivery at the designated address.

If you're not available to receive your order, they will leave a notification with instructions for rescheduling or arranging for redelivery.

For further assistance, please contact our Customer Service team at careteam@ayaayastudios.com

We are committed to providing a seamless and enjoyable delivery experience. Should you have any questions, please don't hesitate to contact us.

 

Track Your Order with Ease

Once your order is shipped, you'll receive an email containing a unique tracking number. Simply click the provided link to effortlessly monitor your order's journey to your doorstep.